INTRODUCTION

HellermannTyton recently launched the HellermannTyton training academy to facilitate and bridge the technical skills gap in the Electrical wholesale industry. The initial course offered is aimed at the sales person with limited or no basic electrical and/or sales training background.

AIM, EXPECTATIONS, QUESTIONS & ANSWERS

1. What is covered in the course?
• The initial module will cover aspects of basic electricity e.g.
• symbols used in electricity,
• distribution of electricity,
• the application of ohm's law,
• electricity safety,
• electrical conductors,
• measuring instruments to mention but a few.
• The courses will equip the new or inexperienced sales person with the skills to effectively offer sound technical advice to customers.
• More advanced modules will be added in future.
  
  
2. What format will it follow?
• Interactive, practical and theory.
  
  
3. What will the duration be?
• One full day from 08h00 to 16h00. (For details refer to the Presentation Schedule on the website under Training)

4. Where will it be held?
• Initially at HellermannTyton head office in Linbro Business Park, Johannesburg.
• Once satisfied with the progress arrangements will be made in the main centers throughout SA to accommodate all our customers.
  
  
5. Who must attend?
• All new sales personnel with limited or no experience in the electrical and the sales environments.
• Experienced counter-sales personnel who want refresh their knowledge of basic electricity.

6. How many trainees will be accommodated in each course?
• 12 to 16 Maximum. We strive to keep the sessions interactive and participative as well as offer individual attention.
  
  
7. What language will be used?
• English will be the medium of instruction.

8. Will there be an assessment at the end of the course?
• An assessment that will cover both the practical and theory will be conducted at the end of the course
  
  9. Who will present the course?
• The course will be offered by HellermannTyton's competent and experienced training personnel and consulting engineers.

10. What requirements are there for attending?
• There are no formal academic qualifications needed to attend.
• The trainee must be able to read and write
• Trainees must be made available for a whole day.
  
  
11. Will certificates be issued?
• Certificates of attendance will be issued after the course.
  

12. How will I and my staff benefit?
• Both you and the staff you send will be part of an incentive program that encourages participation
• Your sales staff will be trained professionally at a minimal cost to you.
• Your sales staff will be more confident in dealing with customers.
• Your sales staff will be able to increase the sale basket thus increase turnover and profits.
• Your sales staff will be able to converse proficiently with the man in the street that walks into the counter and the professional electrician.